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If you are thinking about joining our bootcamps or Personal Training sessions. Please make sure to complete all the necessary forms below.
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Bootcamp & Personal Training Terms and Conditions
1. Rates and Pricing
Rates are subject to change in response to operational and cost increases.
Where applicable, long-term clients may continue on rates lower than current advertised prices at the discretion of the business.
Current advertised rates:
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Unlimited bootcamp membership: $45 per week
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Personal training (1:1): $105 per session (includes bonus unlimited bootcamps)
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Semi-private personal training (2:1): $130 per session
2. Bootcamp Membership Terms
2.1 Cancellations
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A minimum of 14 days’ written notice is required to cancel a bootcamp membership.
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Unused sessions are non-refundable.
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Non-attendance does not constitute cancellation and does not entitle the member to a refund.
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Once the minimum term has been fulfilled your membership payments will continue on a Weekly basis unless you inform FitFusion to cancel your membership.
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If you wish to exit from your training package before the minimum term is completed, the minimum amount (balance agreement) must be paid in full (OR) the remaining term (including the cost of attendance) may be transferred to a third party.​
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If you are outside of the first Month or Challenge term, on a 6month contract, a 35% upfront payment of the remaining amount applies if you wish to cancel your membership in the case where you can’t sell it to someone else.
2.2 Membership Holds
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A minimum of 7 days’ notice is required to place a bootcamp membership on hold.
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Memberships may be placed on hold for up to 6 weeks per calendar year.
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Holds exceeding 6 weeks will be treated as a cancellation.
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Any membership recommencing after a cancellation will resume at the current advertised online rate.
3. Personal Training/Small Group Terms & Conditions
(All personal training/Small Group clients receive access to BONUS unlimited bootcamp sessions)
3.1 Membership Structure
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Personal training/Small Group Training memberships operate in 6-week blocks.
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Memberships automatically continue unless cancelled in accordance with these terms.
3.2 Session Cancellations
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Less than 24 hours’ notice: The full session fee will be charged.
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More than 24 hours’ notice: Sessions may be rescheduled subject to availability. If an alternative time cannot be arranged, a $39.50 weekly charge will apply, which includes either:
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Attendance at bootcamp sessions, or
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A home-based (or gym/hotel) training programme (inform your trainer if this is your preferred option).
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Where possible, every effort will be made to reschedule sessions
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Where a 2 on 1 training session is scheduled and only one participant attends, the full session rate for one person will apply for a one on one session.
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Where a Small group training sessions (3 or more participants) is scheduled and only one or 2 people attend the full session price for all participants still apply.
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Clients are encouraged to communicate early with training partners to avoid missed sessions.
4. Personal/Small Group Training Membership Holds
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A minimum of 2 weeks’ notice is required to place a personal training/small group membership on hold.
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Personal training/small group memberships cannot be placed on hold for longer than 2 weeks at a time.
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Clients wishing to be absent for a longer period and retain their current rate and allocated training time may do so by paying $39.50 per week. This weekly fee includes access to bootcamp sessions or a home-based (or gym/hotel) training programme.
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If the base weekly fee is not applied, the allocated training time may be released to another client on the waiting list.
5. General
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Non-use of services does not constitute cancellation and does not entitle the client to a refund.
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These terms and conditions are intended to ensure fairness, consistency, and the sustainability of the business.
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The business reserves the right to amend these terms at any time, with reasonable notice provided where applicable.
By enrolling in any bootcamp or personal training service, clients agree to be bound by these Terms and Conditions.
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THANK YOU again for being apart of our fitness community. We truly appreciate your trust, comitment and support. If you have any questions at all, please don't hesitate to reach out. See you at training.
